Are you a factory?
Yes, we are a professional manufacturer and designer of hospital beds and related medical products. We have our own R&D team.
How do you guarantee the quality?
Our factory has a complete quality control system in line with ISO13485: IQC (Incoming Quality Control), PQC (Process Quality Control), FQC (Final Quality Control), and OQC (Factory Quality Control/Pre-shipment inspection).
Do you accept customized products?
We accept customization. Our R&D team can quickly provide design drawings, produce samples, and propose improvement plans to meet customer needs.
What additional sales services do you offer?
We provide a full range of sales plans, posters, and brochures according to your needs. Our team is available for timely communication.
What is your warranty policy after-sales service?
We offer a one-year warranty, five-year maintenance, and ten-year spare parts supply. We respond to problems within 24 hours and propose solutions within 48 hours.
What is the Instrument Classification?
The product is classified as Class I medical equipment, ensuring it meets standard safety and quality requirements.
Merlix Chair
