Q: Are you a factory?
A: Yes, we are a professional manufacturer and designer of hospital beds and related medical products. We have our own R&D team.
Q: How do you guarantee the quality?
A: In order to ensure product quality, our factory has a complete quality control system, in line with ISO13485, covering IQC (Incoming Quality Control), PQC (Process Quality Control), FQC (Final Quality Control), and OQC (Factory Quality Control).
Q: Do you accept customized products?
A: We accept customization. Our R&D team can quickly draw detailed design drawings, cooperate with production to produce samples, and propose improvement plans to avoid market risks.
Q: What additional sales services do you offer?
A: We provide you with a full range of sales plans, posters, and brochures according to your needs. You can communicate with us at any time.
Q: What is your warranty policy?
A: Our guarantee includes a one-year warranty, five-year maintenance, and ten-year spare parts supply. We propose solutions within 48 hours for any technical issue.
Q: Is sample available before bulk order?
A: Yes, samples are available for quality evaluation to ensure they meet your specific rehabilitation therapy requirements.